Hotel Gazei - Bansko

the staff, although not all English-speaking, were friendly and provided excellent service. the rooms were spacious and clean, with a great view. the hotel is situated in the center of Bansko, close to many restaurants. the breakfast provided was delicious and varied. the ski storage was also convenient for our winter getaway.

A great value for money hotel with a friendly atmosphere and great amenities. Cons: Nothing at all.

I had a fantastic stay at this hotel during my ski vacation. the staff at this hotel were absolutely amazing. They were incredibly friendly and went out of their way to make sure all of my requests were taken care of with a smile. They even arranged a pick up from the airport, making my arrival hassle-free. Secondly, the location of the hotel is fantastic. It is just a short 5-6 minute walk to the cable car, making it super convenient for hitting the slopes. Additionally, there are restaurants just a minute away, perfect for grabbing a bite to eat after a long day of skiing. Finally, the rooms were spacious and clean, with the added bonus of a big window and an excellent view of the mountains.

No kettle in the room.

The hotel is in a great central location close to everything including the slopes. It's only a seven minute walk from the gondola, making it an ideal spot for skiing and snowboarding enthusiasts. the rooms are clean and spacious, with a towel dryer in the bathroom and free Wi-Fi. the staff is friendly and hospitable, always willing to assist you with whatever you need. the breakfast is homemade and tasty, with lots of eggs, cold meat, cheeses, and toast to fill you up before a long day on the slopes.

The road leading to the hotel is not paved, which can be a bit inconvenient for those with mobility issues or heavy luggage.

I had an incredible stay at this hotel in Bansko. The first thing that impressed me was the value for money. The prices were reasonable, especially considering the amazing service and attention to detail. The staff were kind and full of willingness, always ready to assist with any requests. The location was perfect, situated in the old town center, close to the gondola and surrounded by a quiet neighborhood. The rooms were spacious and comfortable, with a huge balcony that offered a splendid view of the snow-capped peaks. The breakfast provided was tasty and satisfying, setting me up for a day of exploring the beautiful mountains.

All aspects of this hotel were wonderful.

The staff were nice and helpful throughout the stay. The breakfast was tasty with a good choice of hot drinks. The central location was perfect for exploring the area and there were plenty of restaurants and bars nearby. , the room was cleaned daily and the bed was comfortable to sleep in.

The room was quite small, and there was a bad smell coming from the bathroom. the shower was very basic and difficult to adjust the temperature.

Its central location was perfect as it was close to the city center and the ski slopes. The hotel facilities were great, including the cleanliness of the room and the daily breakfast.

Don't have any issues at all.

Comfortable and clean facilities, nice beds, enjoyable spa and sauna, good and smiling staff, centrally located.

Nothing bad to say.

Very nice staff and customer care. Great food. Excellent location. Large rooms. Friendly owner. Cleanliness. Quiet rooms. Good value for money.

Nothing all good.

The location was perfect, with the ski lift, bars, and restaurants just a short walk away. The staff were incredibly friendly and helpful throughout our stay. The room was clean, spacious, and had a nice big balcony with an excellent view of the mountains. The breakfast options were great and we enjoyed starting our day with a delicious meal.

No improvement needed, everything was perfect!

gazei hotel exceeded our expectations during our romantic trip to bansko! ivan, the host, was amazingly friendly and responsive. the food was absolutely delicious, especially the bulgarian tiramisu. the hotel was spotless clean and had an excellent view from our room. sauna and jacuzzi were a perfect way to relax after a day of snowboarding.

Sauna was too small.

the rooms were large and spacious with great views of the surrounding area. the breakfast was delicious with a variety of options to choose from. the hotel was located in a central spot which made it easy to access all the main attractions in the area.

the parking was difficult to find and not easily accessible.